Troubleshooting
Default solution folder, feel free to edit or delete it.
NextD Player streams videos from the Internet. HD videos typically require 5 Mbps Internet bandwidth to have smooth playback. If your video streaming is ...
Fri, Sep 28, 2018 at 11:21 PM
The NextD Remote app is connected to the NextD Player via Wi-Fi. Please click on the Speed Test icon on NextD home screen and make sure that it meas...
Fri, Sep 28, 2018 at 11:18 PM
A few things to check: 1. Make sure that you can see the display output from NextD on your TV first 2. If you have an AV Receiver box between the Ne...
Fri, Sep 28, 2018 at 11:23 PM
A few things to check: 1. Make sure that your TV is turned on and switched to the same HDMI input port that your NextD Player is connected to. 2. M...
Fri, Sep 28, 2018 at 11:23 PM
NextD N2's SPDIF output port is NOT optical, but electrical. Instead of using an optical Toslink SPDIF cable, an electrical 3.5mm digital coaxial SPDIF ...
Sun, Oct 14, 2018 at 10:49 PM
For NextD N2: To perform a factory reset via software, simply follow these steps: 1. Click on the Settings icon on the desktop screen of NextD Player. ...
Tue, Nov 27, 2018 at 9:38 AM
This error message occurs when an app's data files become corrupted. A few things to try: 1. Clear the app's data and cache: Click on the "S...
Fri, Sep 28, 2018 at 11:24 PM
NextD N2 is capable of supporting Gigabit Ethernet speed. To ensure that you receive the maximum Ethernet speed on NextD, please make sure to use Category 5...
Mon, Jan 7, 2019 at 11:42 AM